My class ring needs to be resized and/or repaired…what do I do?
Please visit the Jostens website at https://www.jostens.com/help/orders/warranty/us-warranty-claim-instructions for instructions.
I’ve lost my class ring…is there anything I can do?
Your ring comes with Loss Protection for a limited time from your purchase date. To file a claim, give us a call at 1-800-854-7464 and provide the information we request, along with applicable payment. You can also download the Jewelry Protection Plan Claim at this link: https://www.jostens.com/apps/shop/Images/Links/RingProtectionPlan.pdf
Complete the form and mail it with your applicable payment to:
Warranty Service Center
Jewelry Protection Plan
1900 Hartle Ave
Owatonna, MN 55060
Will my Graduation Order be delivered to school?
We are working closely with your school to coordinate a delivery time that works for your school and complies with local social distancing guidelines.
What’s the deadline to order Graduation Packages and Cap & Gown?
Please refer to your school Home Page at www.migrads.com by clicking on the Graduation tab and selecting your school where you’ll find a list of Important Deadlines.
What is the cancellation policy?
All orders placed on www.migrads.com are customized and therefore unable to be cancelled.